Customer support

Inventory

• I don't see what I am looking for. Help!

  We specialize in locating hard to find and unique equestrain items.  Don't see it on our website? Just ask!  Email us at [email protected] or give us a call or text at 615-786-0571.

Returns

• How do I return an item?

  Please send all returns within 14 days of receipt to:

  Franklin Saddlery

  attn: Returns

  1561 Columbia Avenue

  Franklin, TN 37064

  Please include instructions for exchange or refund inside the box.  

  Questions on returns?  Give us a call or text at 615-786-0571.

Pricing

• Do you price match?

  For most items, we've already set the price to the manufacturer's lowest allowable price. After comparing our prices to other sites and taking into account their shipping costs, if you still have questions, please contact us at [email protected].